Magius withdrawal limits, fees and verification

• Magius
• Magius Payments

For our full overview of Magius, read the payment route before you request a payout. Our financial department processes withdrawals within 3 business days after a request is made and, where applicable, after the previous withdrawal has been paid.

Our withdrawal route and processing time

Magius allows players to choose a payment system available on the website when making a withdrawal. The financial department operates from 6am to 5pm GMT, Monday to Friday, and normally processes requests within the stated three-business-day window.

The processing period is separate from the time a payment provider may need to transfer the money. Account verification, the selected payment route and the number of pending requests can affect the overall wait.

1. Sign in and open the cashier or withdrawal area.
2. Select an available payment system and enter the withdrawal amount.
3. Submit the request for financial review.
4. Complete any identity or payment-history checks requested by Magius.
5. Wait while the financial department processes the request and the selected provider completes the payment.

Funding your Magius account

Magius lets players fund an account through the payment systems displayed on the website. Credit cards and bank transfers are among the routes referenced in our terms, while the available systems can change from time to time.

The website displays the deposit options that can be used for each account. A payment route named for funding does not automatically confirm that the same route is available for payouts.

Our charges and withdrawal conditions

Every deposited amount must be wagered 1x before a withdrawal can be approved. If that requirement is unmet, Magius may cancel the player’s winnings and retain a commission of 10% of the last deposit, with a minimum of 0.5 EUR.

The commission rises to 15% when the account was funded by bank card or bank transfer. A withdrawal request may also be declined if the account has not wagered at least 20 EUR during the calendar month in which the request is made.

An account that is not logged into for 180 days becomes inactive and is charged a 5 EUR monthly administration fee until its balance reaches zero. This is separate from the wagering condition and withdrawal limits.

Your withdrawal ceilings

Magius applies daily and monthly withdrawal limits according to the account’s VIP level. Your available ceiling depends on the limits shown for your level rather than on the payment method you select.

VIP level	Daily limit	Monthly limit
Level 1	500 GBP	7,000 GBP
Level 2	500 GBP	10,000 GBP
Level 3	800 GBP	12,000 GBP
Level 4	1,000 GBP	15,000 GBP
Level 5	1,500 GBP	20,000 GBP

You may have no more than three pending withdrawals on your account at one time. Requesting another payment while three are still pending can delay the queue, so check the current requests before submitting another.

Identity checks before a payout

Magius may verify identity, age and residence before or after a deposit or withdrawal. A full check can require certified identity documentation, proof of residence, proof of ownership and transaction histories for payment methods, including bank or credit and debit card statements.

Requested documents must be supplied within 30 days. We usually verify a complete response within 10 days, although additional checks may include a phone call, face verification or review by a third-party fraud-prevention provider. The source of deposited funds may also be requested.

When a payout is delayed

A request may be held while identity checks are incomplete, the x1 wagering requirement remains unmet or the calendar-month wagering threshold has not been reached. Keep your transaction date, withdrawal amount and selected payment route ready if you contact support about a pending request.

Our live chat and email support can review the request and explain which payment condition still needs attention. If a complaint remains unresolved, it can be escalated to our Complaints Resolution Committee, with the outcome communicated within 10 days of receipt.

Responsible gambling

Gambling should remain entertainment rather than a financial plan. If you need to stop for a period, contact Magius support to request a time-out or self-exclusion. Free, confidential help is available from BeGambleAware.org and the National Gambling Helpline on 0808 8020 133. This site is for players aged 18 and over (18+).

Frequently asked questions